PERFORMANCE GRID DEFINITIONS
Within an industry and within each company within that industry there are
inter-related performance considerations which should be analyzed.
Unfortunately these factors are almost always subjective and thus it is difficult
to analyze or correlate them objectively. Analyzing individual factors, without
displaying their inter-relatedness, produces a less than effective measure of
performance; and thus this section is designed to display numerically (whereby
the users can then use graphics) the factors considered.
The main purpose of these analyses are to attempt to provide a rational and
objective basis with which to compare and evaluate the factors and parameters
critical to the industry’s supply of the Product in the markets covered.
The basis of the analysis is the use of value judgments to assign
the rating value. This is done through a relative scale.
Readers wishing to apply this analysis to their own corporate performance factors should amend both the Value scale and a chosen Weight to suit their own company. It should be remembered that once a company has decided upon a Value scale and a Weight scale this should be retained and not changed for other products. This is because it is important to be able to relate one product or market opportunity to another and thus scales must remain constant if a valid comparison is to be made. Subscribers wishing to undertake such analyses should formulate a blank set of analysis forms which may be used when evaluating current or new products or markets.
In addition to
the scale of value judgments for each operation, competitor, et al, the results
are compared to a standard general value for each performance factor. These
general values are based on past experience of the corporate performance
environment in relation to the individual factors and parameters analyzed.
The evaluation of any particular performance factor of corporate activity will
allow readers to gain an insight into the problems and opportunities of the industry
and the company or companies.
Each of the database tables contains 112 records and each of these cover the inter-related performance grids. For example, record H1 covers the following:
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
The data is for 15 sectors (products, markets, operations, geographic locations, competitors, et al), covered in each table is then plotted.
| |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
There are a series of spreadsheet and database tables for this section, and each table will consist of a number of records for each of the specific products, markets, operations, geographic locations and competitors areas:
TABLE |
Datafile |
PERFORMANCE FACTORS |
GRA |
PRODUCT - PERFORMANCE FACTORS |
GRP |
TRADE CELL - PERFORMANCE FACTORS |
GRT |
OPERATIONS - PERFORMANCE FACTORS |
GRO |
COMPETITORS - PERFORMANCE FACTORS |
GRC |
MAJOR CITY - PERFORMANCE FACTORS |
GRB |
PERFORMANCE FACTORS – Individual Spreadsheets |
H01–H99 |
Each of the above tables has the following records (headings indicate Field names):
PERFORMANCE FACTORS | |
CODE |
CRITICALS |
GRD_45 |
CHANNEL CHARACTERISTICS |
GRD_46 |
CHANNEL ALTERNATIVES |
GRD_01 |
PERSONNEL + STAFF PERFORMANCE |
GRD_02 |
STAFF SELECTION + TRAINING EFFICIENCY |
GRD_05 |
ORDER HANDLING |
GRD_06 |
ORDER PROGRESS |
GRD_31 |
PRODUCT-MIX QUALITY |
GRD_32 |
PRODUCT-MIX AUDIT : PROFIT CONTRIBUTION |
GRD_09 |
SECURITY + PRODUCT PROTECTION |
GRD_10 |
QUALITY CONTROL PROCEDURES |
GRD_07 |
ORDER DELIVERY |
GRD_08 |
AFTER-SALES RATING |
GRD_17 |
EXECUTIVE SUPERVISORY TEAM |
GRD_18 |
SENIOR MARKETING MANAGEMENT |
GRD_19 |
SENIOR PRODUCT + PROCESS MANAGEMENT |
GRD_20 |
SENIOR FINANCIAL MANAGEMENT |
GRD_39 |
MARKET DEVELOPMENT STRATEGY |
GRD_40 |
OVERSEAS MARKETING-MIX |
GRD_41 |
OVERSEAS ORGANIZATION |
GRD_42 |
MARKET ORGANIZATION |
GRD_15 |
LEGAL CONDITIONS + TERMS OF BUSINESS |
GRD_16 |
SUPERVISORY / BOARDROOM MANAGEMENT |
GRD_73 |
PRICING OBJECTIVES |
GRD_74 |
MULTIPLE PARTY PRICING |
GRD_33 |
PRODUCT-MIX AUDIT : PROFIT ESTIMATE |
GRD_34 |
PRODUCT STRATEGY |
GRD_35 |
BRAND STRATEGY |
GRD_36 |
EXPORT PRODUCT TARGETING |
GRD_03 |
CUSTOMER HANDLING |
GRD_04 |
OPERATING PROCEDURES + SYSTEMS |
GRD_75 |
PRICING MODELS |
GRD_76 |
PRICE CHANGE DECIDERS |
GRD_71 |
PHYSICAL DISTRIBUTION |
GRD_72 |
DISTRIBUTION DECISIONS |
GRD_29 |
ADMINISTRATIVE + SECRETARIAL STAFF |
GRD_30 |
PRODUCT CONCEPT |
GRD_37 |
EXPORT TARGETING |
GRD_38 |
OVERSEAS DEVELOPMENT STRATEGY |
GRD_11 |
ACCOUNTING PRACTICES & PROCEDURES |
GRD_12 |
ORDER TAKING + PROCEDURES |
GRD_13 |
ORDER DELIVERY + CONTRACT PERFORMANCE |
GRD_14 |
AFTER-SALES SERVICES + PROCEDURES |
GRD_23 |
MIDDLE SOURCING / PROCESS / DISTRIBUTION MANAGERS |
GRD_24 |
MIDDLE FINANCIAL + ACCOUNTING MANAGERS |
GRD_27 |
BUYING / PROCESS / DISTRIBUTION STAFF |
GRD_28 |
CREDIT + ACCOUNTING STAFF |
GRD_25 |
MIDDLE ADMINISTRATION + PERSONNEL MANAGERS |
GRD_26 |
SALES + CUSTOMER SERVICE PERSONNEL |
GRD_21 |
SENIOR ADMINISTRATIVE MANAGEMENT |
GRD_22 |
MIDDLE SALES + MARKETING MANAGERS |
GRD_47 |
CHANNEL EVALUATION |
GRD_48 |
PRODUCT CHANNEL EVALUATION |
GRD_43 |
PRODUCT CHANNELS |
GRD_44 |
PRODUCT FUNCTION CHECKLIST |
GRD_77 |
PRODUCT PRICING |
GRD_78 |
SALESFORCE INTERACTION |
GRD_79 |
SALESFORCE STRUCTURE |
GRD_80 |
SALESFORCE EMPLOYMENT |
GRD_81 |
SALESFORCE SUPERVISION |
GRD_82 |
SALESFORCE EVALUATION |
GRD_83 |
SALESFORCE COSTS |
GRD_84 |
SALES CAMPAIGNS |
GRD_85 |
PROMOTIONAL PERFORMANCE |
GRD_86 |
SALES PROMOTION COSTS |
GRD_87 |
MARKET POSITION |
GRD_88 |
MARKETING MIX |
GRD_89 |
MARKETING TACTICS |
GRD_90 |
NEW TECHNOLOGY RISK |
GRD_49 |
PRODUCT CHANNEL ADAPTABILITY |
GRD_50 |
PRODUCT CHANNEL MANAGEMENT |
GRD_51 |
ADVERTISING STRATEGY APPRAISAL |
GRD_52 |
ADVERTISING COSTS |
GRD_53 |
ADVERTISING MESSAGE |
GRD_54 |
ADVERTISING MONITORING |
GRD_55 |
ADVERTISING RATING |
GRD_56 |
AUDIENCE + CHANNEL RATING |
GRD_57 |
ADVERTISING MESSAGE RATING |
GRD_58 |
ADVERTISING -v- SELLING |
GRD_59 |
PUBLICITY + SALES PROMOTION |
GRD_60 |
ADVERTISING RATING |
GRD_61 |
PERSONNEL SELLING RATING |
GRD_62 |
ORGANIZATION RATING |
GRD_63 |
MARKETING COSTS |
GRD_64 |
MARKET ATTRIBUTES |
GRD_65 |
MARKET SEGMENTATION |
GRD_66 |
MARKET BASES |
GRD_67 |
MARKET SEGMENT AVAILABILITY |
GRD_68 |
DISTRIBUTION EFFICIENCY |
GRD_69 |
LEVEL + COST OF SERVICE |
GRD_70 |
DISTRIBUTION COSTS |
GRD_91 |
NEW TECHNOLOGY ADOPTION |
GRD_92 |
TECHNOLOGY DECISIONS |
GRD_93 |
TECHNOLOGY INITIATIVES |
GRD_94 |
TECHNOLOGY SCREENING |
GRD_95 |
TECHNOLOGY IMPACT |
GRD_96 |
NEW TECHNOLOGY FUNDING |
GRD_97 |
TECHNOLOGY IMPLEMENTATION |
GRD_98 |
FLEXIBILITY OF PROCESSES |
GRD_99 |
AUTOMATION RATING |
GRD_9A |
AVERAGE PRODUCT-LINE STAGE IN LIFE CYCLE |
GRD_9B |
STRATEGY FOR PRODUCT INTRODUCTIONS |
GRD_9C |
PRODUCT GROWTH STAGE STRATEGIES |
GRD_9D |
PRODUCT MATURITY STAGE STRATEGIES |
GRD_9E |
COMPETITIVE STRATEGIES |
GRD_9F |
PRODUCT DECLINE STRATEGIES |
GRD_9G |
NEW PRODUCT RATING |
GRD_9H |
NEW PRODUCT ORGANIZATION |
GRD_9I |
NEW PRODUCT GENERATION |
GRD_9J |
NEW PRODUCT PROFITABILITY |
GRD_9K |
PRODUCT DEVELOPMENT RATING |
GRD_9L |
PRODUCT COMMERCIALIZATION |
GRD_9M |
NEW PRODUCT DIFFUSION |
These above table records are then applied to the specific products, markets, operations, geographic locations and competitors for under 15 sub-headings (headings indicate Field names):
Items being considered (x) |
Products, markets, operations, geographic locations and competitors | |
Field Name for Item |
Field Name for Item Weight |
For example: |
Head01 |
Headx01 |
Product 1 |
Head02 |
Headx02 |
Product 2 ... |
Head03 |
Headx03 | |
Head04 |
Headx04 | |
Head05 |
Headx05 | |
Head06 |
Headx06 | |
Head07 |
Headx07 | |
Head08 |
Headx08 | |
Head09 |
Headx09 | |
Head10 |
Headx10 | |
Head11 |
Headx11 | |
Head12 |
Headx12 | |
Head13 |
Headx13 | |
Head14 |
Headx14 | |
Head15 |
Headx15 |
PERFORMANCE FACTORS | ||||||||||||
CODE |
CRITICALS |
Crit_A |
Crit_B |
Crit_C |
Crit_D |
Crit_E |
Crit_F |
Crit_G |
Crit_H |
Crit_I |
Crit_J |
Crit_K |
GRD_01 |
PERSONNEL + STAFF PERFORMANCE |
120 |
120 |
120 |
120 |
120 |
120 |
120 |
120 |
120 |
120 |
120 |
The above fields (Crit_A to Crit_K) represents the average VALUE for the entire Factor, Eg. for GRD_01 ("PERSONNEL + STAFF PERFORMANCE") across all Items, Eg. for headings A to K. Headings
Each Factor is then subdivided into a number of Sub-Factors, Eg. for GRD_01 ("PERSONNEL + STAFF PERFORMANCE") these are:
PERFORMANCE – Sub-Factors | ||||
A_DEF |
B_DEF |
C_DEF |
D_DEF |
E_DEF |
Planning Performance |
Organizational Ability |
Direction & Delegation |
Control & Communication |
Innovation |
The individual cells (Axx – Kxx) represent the VALUE for the Items sub-Factors, Eg. A to K.
Cells – where, A01-K01 = A - K, etc. | ||||||||||||||||||||||
A01 |
B01 |
C01 |
D01 |
E01 |
F01 |
G01 |
H01 |
I01 |
J01 |
K01 |
… To … |
A15 |
B15 |
C15 |
D15 |
E15 |
F15 |
G15 |
H15 |
I15 |
J15 |
K15 |
110 |
100 |
98 |
80 |
70 |
Where, the xx, (i.e. 01-15) represents the VALUE for each Heading (i.e. Head01 – Head15)
The Weight for each Heading is found in fields Headx01 to Headx15
Field Name for Item Weight |
Headx01 |
Headx02 |
Headx03 |
Headx04 |
Headx05 |
Headx06 |
Headx07 |
Headx08 |
Headx09 |
Headx10 |
Headx11 |
Headx12 |
Headx13 |
Headx14 |
Headx15 |
Graphically, one can establish a base reference line for each Item (Eg. Headx) by multiplying the Crit_x field with the Headxx field, viz, Crit_A x Headx01.
Then one can plot the value of each Item in relation to the base reference line and the other Item in the set by multiplying the A01 field with the Headx01.
Sub-Factor representation for tables:
A_DEF |
B_DEF |
C_DEF |
D_DEF |
E_DEF | ||||||
C |
160 |
| ||||||||
E |
150 |
z |
z = Base Reference (Crit_A – Crit_K)
x = Head01 o = Head02 … Etc. | |||||||
L |
140 |
o |
x | |||||||
L |
130 |
x |
z | |||||||
120 |
o |
z | ||||||||
V |
110 |
x |
o | |||||||
A |
100 |
z |
z |
x | ||||||
L |
90 |
x | ||||||||
U |
80 | |||||||||
E |
70 | |||||||||
60 |
o |
o | ||||||||
50 | ||||||||||
1:Plan.. |
2:Org.. |
3: .. |
4: .. |
…Etc |
= Sub-Factors | |||||
RELATIVE PERFORMANCE |
PERFORMANCE FACTORS | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|